Culinary Arts 1
Blog Journal: You are the server at a local restaurant. Tonight during your shift you have a customer who complains about everything. The tea isn't sweet enough, his steak is over cooked, the next one isn't cooked enough, and so on. What do you do in that situation?
Try to be polite and respectful and fix his order the way he likes it. even though he may be disrespectful, you don't need any bad reputations.
ReplyDeleteTry to be nice and try to fix his order the way he wants it, but remember to be respectful so you can have a good reputation.
ReplyDeletebe polite and fix his order. if you're disrespectful he might give you a bad reputation and no one will come anymore
ReplyDeletebe as nice and respectful as possible and fix his order however he wants it
ReplyDeleteI'd be nice and respectful towards the customer as much as I can. I'd do my best to fix his order and keep my patience while I'm at it. Because in the end the customers happiness is all that matters.
ReplyDeleteFirst tell your manager. then handle the situation as best as possible even if that mean saying yes to redo the order because word of mouth spread very fast.
ReplyDeletePolitely ask the customer if they would like something else; if they are still complaining, you could possibly give them a small dessert for free to sedate their frazzled nerves.
ReplyDeletebe nice and respectful. offer them half off,
ReplyDeleteRespectfully excuse myself to go and talk to the manager and ask what he would like to do. Depending on what he would want, perhaps a refund or a free meal, and return to the customer with the managers decision.
ReplyDeletebe nice, polite, and "respectful". do whatever you need to do to get his order right without having attitude about it. just remember your customers are always right.
ReplyDeletewould ask if they wanted anything else if not would go get the manager
ReplyDeleteI would try and get his order fixed and then offer him anything he wants free of charge to try and make up for the mistakes.
ReplyDeleteI'd show them respect. I would also tell my manager what they are saying, also I would tell the customer that we are sorry this restaurant isn't their style and that we will work on our steaks. Also I would give them some sugar for their tea.
ReplyDelete